Delivery policy

Last updated: 13 November 2026

What Aunty Thinks sells a digital service. Nothing is shipped.

• After a successful payment, your report is written and shown on the same page, usually within 1 to 2 minutes.
• The report is not emailed or stored. Copy it or take screenshots before you close the page.
• Your payment also includes 3 follow-up questions about the same chat, answered on the same page.
• If your report doesn't appear, use the Try again button on the page; you won't be charged again. If it still fails, see the refund policy.